Who we are
Steady is a sobriety companion app made by Steady ("we", "us", "our"). Our app is available on Android. Our website is steadycompanion.app and you can reach us at [email protected].
This Privacy Policy explains how we handle your personal information when you use the Steady app or website. By using Steady, you agree to this policy.
What we collect and why
We only collect what we actually need to make the app work for you.
Account information
- Your email address — used to create and secure your account, and to contact you if needed.
- Your name (first name only) — used to personalise your experience with Ray.
- Your sobriety date — used to calculate your streak and milestones. Stored securely and never shared.
- Your country — used to show you the right AA helpline and crisis numbers in the SOS feature.
Optional information you can choose to add
- Your sponsor's name and contact method — stored on your device and in your private account only. Used solely so you can reach them quickly from the SOS screen.
- How you found Steady — helps us understand where our users come from so we can focus our efforts.
Your conversations with Ray
Your messages are stored securely in your private account. We use your recent conversation history to give Ray context so he can be more helpful — for example, remembering things you've told him before. As the app operator, we have administrative access to data stored in Firebase, but we do not read your conversations, we do not use them to train AI models, and we do not share them with anyone. Your conversations are never accessed unless required by law.
Anonymous usage analytics
- Which features you use (e.g. the SOS button, the 12 Steps, mood tracker) — helps us understand what's useful.
- Your sobriety range (e.g. "0–30 days", "1–2 years") — never your exact date.
- How often you open the app and talk to Ray — helps us improve the experience.
- Your approximate time zone and country (inferred from your device's time zone — never from GPS or precise location).
- The app version you were using when you signed up.
- Whether you granted notification permission on your device.
- When you first sent a message to Ray — used to understand how quickly users engage with the app.
This data is tied to your account ID, not your name or email. It is used only to improve Steady.
API usage metrics
We track aggregate counts of your messages, voice requests, and voice transcriptions. This data is used solely to monitor and manage the cost of running Steady. It is not used for profiling, advertising, or any other purpose.
What we never do
- We never sell your data. Ever. To anyone.
- We never share your personal information with third parties for marketing purposes.
- We never use your conversations with Ray for advertising.
- We never show you ads inside Steady.
- We never share your identity or sobriety status with your employer, insurer, or any other organisation.
Third-party services we use
To make Steady work, we use a small number of trusted third-party services. Each handles your data according to their own privacy policies.
- Google Firebase — stores your account data and conversation history securely. Firebase is a Google service subject to Google's privacy policy.
- Anthropic Claude — powers Ray's AI responses. Your messages are sent to Anthropic's API to generate replies. Anthropic does not use your messages to train their models (under standard API terms). See Anthropic's privacy policy at anthropic.com.
- OpenAI Whisper & TTS — used only if you use voice features. Whisper transcribes your speech to text; TTS converts Ray's replies to audio. Audio is not stored after processing.
- Google Sign-In — an optional way to create or log into your account. We only receive your email address and name from Google.
We do not use advertising networks, tracking pixels, or third-party analytics platforms that profile you.
How we protect your data
- All data is transmitted over encrypted HTTPS connections.
- Your data is stored in Google Firebase, which provides industry-standard security and encryption at rest.
- Access to your data is restricted to your account only, protected by Firebase Authentication.
- We do not store your password — authentication is handled by Firebase.
No system is 100% secure. If you believe your account has been compromised, please contact us immediately at [email protected].
Children's privacy
Steady is not intended for anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If you believe a minor has created a Steady account, please contact us at [email protected] and we will delete the account promptly.
Where your data is stored
Steady uses Google Firebase, which stores data on Google's global infrastructure. If you are based outside the United States, your data may be transferred to and stored on servers in the United States or other countries. By using Steady, you consent to this transfer. We ensure that all transfers are covered by appropriate safeguards.
Your rights
You are in control of your data.
- Access — you can request a copy of the personal data we hold about you.
- Correction — you can update your name, sobriety date, and other profile details at any time in the app.
- Deletion — you can permanently delete your account and all associated data at any time. Go to Settings → Delete Account. This deletes your profile, conversation history, memory, and analytics data from our systems. It cannot be undone.
- Portability — you can request a copy of your data in a portable format by contacting us.
- Objection — you can object to how we process your data by contacting us.
If you are based in the European Economic Area or the UK, you have additional rights under GDPR / UK GDPR, including the right to lodge a complaint with your local supervisory authority.
To exercise any of these rights, email us at [email protected].
Cookies and tracking
The Steady app does not use cookies. Our website (steadycompanion.app) uses only essential cookies required for basic functionality, such as remembering your form submission. We do not use advertising cookies or cross-site tracking.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we'll update the "Last updated" date at the top of this page. If we make significant changes that affect how your data is used, we'll notify you inside the app or by email. Continued use of Steady after changes means you accept the updated policy.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, we'd love to hear from you.
Email: [email protected]
Or use the Contact Us option in the app under Settings.